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ORDERING SPECIMENS
PROCEDURE Click the yellow ‘add to cart’ button for any specimen you wish to buy. This will open a window where you can confirm your wish to purchase. On confirmation a summary of your purchases is shown which allows the option to cancel any of the purchases you have made. When you have finished making your choices click the ‘View Cart’ details where the total purchase cost and delivery charges are shown. Fill in the appropriate payment and delivery details. Online payment can be made by Paypal either through your Paypal account or using their secure credit card system. If you prefer to pay by cheque in sterling please phone or email us and we will reply back with the details. If you wish to reserve a specimen or have any questions please email us. Specimens will be held for seven days awaiting confirmation. If you are ordering a number of specimens then contact us and we will confirm if a discount on the delivery charge can be made. SHIPPING THE ORDER We shall normally ship within 5 days except in unusual situations such as when we are traveling or attending shows. All goods under 2kg are sent by Royal mail first class/air mail and for weights above that by Parcel Force. Tracking for parcels is normally not included in the delivery costs shown but can be offered for an additional cost. | ||||||||||||||||||||||||||
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STEETLEY MINERALS TERMS AND CONDITIONS
ACCEPTANCE OF TERMS & CONDITIONS
By using this website and online shop (www.steetleyminerals.co.uk) it is deemed you accept the Terms & Conditions of using this site which take effect immediately on your first use of the site. Steetley Minerals reserves the right to change these Terms and Conditions at any time by publishing changes on this web site. COPYRIGHT All graphics, design and text on this site remains the intellectual property of Steetley Minerals. Permission is granted to print
or electronically copy portions of this site for private use only and
must not be reproduced for any other reason without permission.
PRIVACY POLICY Any information held by Steetley Minerals will not be shared with any other company or individual without obtaining prior consent from yourself. As credit cards are processed by the Paypal secure site, we do not hold any financial details about yourselves. PRIORITY
All items are sold on a first come – first served basis. If there is a conflict between customers on one item, the person from whom we first received the order will receive the item. SPECIMEN PHOTOGRAPHS Whilst we endeavour to make the specimen photographs as realistic as possible, please be aware that colours are sometimes difficult to accurately reproduce and that the photographs are not to scale. Specimen sizes are in millimetres. CUSTOMS/DUTY FEES It is the customer's responsibility to pay all associated customs or duty fees, for minerals purchased and posted/shipped outside of the UK. HEALTH CONSIDERATIONS Minerals should be handled carefully as they may be harmful. Always wash your hands after handling minerals and never inhale or ingest mineral dust. RETURNS We appreciate that sometimes it is not easy assessing a specimen from a photograph however accurate the photograph may be. Therefore if within 10 days from receipt you decide the specimen(s) are not for you, and you wish to return them, we will refund your money less postage and insurance where appropriate, so long as the specimen(s) are returned and in the condition they were sent, i.e. undamaged, not been trimmed etc. DAMAGED ITEMS If the specimen has been damaged in transit, please contact us immediately and we will discuss either a full refund or a discount if the damage is slight. Some evidence of the damage would be appreciated preferably a digital photograph. MAILING LIST We offer a mailing list to subscribers, advising when new specimens have been added and any other news on minerals, finds or events. If you wish to join please click on the subscribe button. At any time you can stop future lists being sent by clicking the unsubscribe button. LINKS Steetley Minerals is not responsible for the content of external web sites linked to or from this site. | ||||||||||||||||||||||||||